Privacy Policy
Tutor Doctor is committed to protecting and respecting the privacy of any and all personal data that it gathers in the course of doing business, as defined by the Data Protection Act 2018 (DPA), the California Consumer Protection Act (CCPA), and any other applicable statutes. We collect only the essential information needed to perform the functions required by Tutor Doctor. Tutor Doctor has taken steps to ensure the information is stored in safe, secure locations with access only granted to those employees who require the information in order to perform their employment responsibilities.
This Policy explains when and why we collect personal data about you. We may change this Policy from time to time, but we will not treat your personal data in a fashion inconsistent with the Policy at the time your information is collected without notifying you.
Tutor Doctor collects information for the purpose of providing tutoring services to the interested party, which will specifically meet his/her academic criteria. Tutor Doctor will not disclose any information about individual users. Any information provided by a client or prospective client to Tutor Doctor is strictly confidential. Tutor Doctor will not sell any information obtained or provided by a client to a third party for marketing or other purposes but we may use that information for marketing which may involve a third party, such as Facebook advertisements, via Scorpion or Wishpond, Emma and Blue Otter.
Any questions with regards to Tutor Doctor’s policy should be directed to legal@tutordoctor.com.
Tutor Doctor is committed to protecting your privacy and developing technology that gives you the most powerful and safe online experience. This Statement of Privacy applies to the Tutor Doctor website and governs data collection and usage. By using the Tutor Doctor website, you consent to the data practices described in this statement.
We are a corporation named Tutor Doctor Management Services, Inc.
Collection of Your Personal Data
We obtain information about you when you use our website, when you provide it to us or to our franchisees or, occasionally, from third parties.
Please keep in mind that if you directly disclose personally identifiable information or personally sensitive data through Tutor Doctor public message boards, this information may be collected and used by others. Note: Tutor Doctor does not read any of your private online communications.
Tutor Doctor encourages you to review the privacy statements of websites you choose to link to from Tutor Doctor so that you can understand how those websites collect, use and share your information. Tutor Doctor is not responsible for the privacy statements or other content on websites outside of the Tutor Doctor and Tutor Doctor’s family of websites.
If you make a payment to us your payment details are not held by us but are collected by our third party payment processors, who specialise in the secure online capture and processing of such transactions.
Categories of Personal Data
The personal data collected by Tutor Doctor includes:
Identifiers (name, email address, phone number, ZIP code)
-We use this information to communicate with you by SMS, phone, and/or email, deliver the services you have requested, and inform you of other products or services available from Tutor Doctor and its affiliates.
Characteristics of protected classifications (age, gender, race)
-We use this information to ensure compliance with state, provincial, and federal law, deliver the services you have requested, and inform you of other products, services, or information available from Tutor Doctor and its affiliates.
Internet or other electronic network activity information (IP address, browser type, domain name, access time, referring website address)
-We use this information to operate our service, to maintain quality of the service, and to provide general statistics regarding use of the Tutor Doctor website.
Education information (academic status, school, course of study)
-We use this information to deliver the services you have requested.
Sharing of Your Personal Data
Tutor Doctor does not sell, rent or lease its customer lists to third parties. Tutor Doctor may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (e-mail, name, address, telephone number) is not transferred to the third party. In addition, Tutor Doctor may share data with trusted partners to help us perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal data except to provide these services to Tutor Doctor, and they are required to maintain the confidentiality of your information.
Tutor Doctor does not use or disclose sensitive personal data, such as race, religion, or political affiliations, without your explicit consent.
Tutor Doctor will disclose your personal data, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Tutor Doctor or the site; (b) protect and defend the rights or property of Tutor Doctor; and, (c) act under exigent circumstances to protect the personal safety of users of Tutor Doctor, or the public.
Use of Cookies
The Tutor Doctor website uses “cookies” to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.
One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the web server that you have returned to a specific page. For example, if you personalize Tutor Doctor pages, or register with Tutor Doctor site or services, a cookie helps Tutor Doctor to recall your specific information on subsequent visits. This simplifies the process of recording your personal data, such as billing addresses, shipping addresses, and so on. When you return to the same Tutor Doctor website, the information you previously provided can be retrieved, so you can easily use the Tutor Doctor features that you customized.
You have the ability to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the Tutor Doctor services or websites you visit.
Security of Your Personal Data
Tutor Doctor secures your personal data from unauthorized access, use or disclosure. Tutor Doctor secures the personally identifiable data you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use or disclosure. When personal data (such as a credit card number) is transmitted to other websites, it is protected through the use of encryption, such as the Secure Socket Layer (SSL) protocol.
Unfortunately, the transmission of information via the internet is not completely secure. Although Tutor Doctor will do its best to protect your personal data, Tutor Doctor cannot guarantee the security of your data transmitted to its site; any transmission is at your own risk. Once Tutor Doctor has received your information, it will use strict procedures and security features to try to prevent unauthorized access.
Your Rights
You have the right to ask Tutor Doctor not to process your personal data for marketing purposes. You can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your data. You can also exercise the right at any time by contacting us in writing.
The Tutor Doctor site may, from time to time, contain links to and from the websites of its partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that Tutor Doctor does not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites
UK Resident Access Rights
If you reside in the UK, the DPA gives you the right to access information held about you. Your right of access can be exercised in accordance with the DPA. Any access request will be subject to a reasonable fee to meet Tutor Doctor’s costs in providing you with details of the information it holds about you if your request is manifestly unfounded, excessive or repetitive.
The accuracy of your information is important. If the personal data you have provided to us changes, if you change email address, or any of the other information we hold, please email us at legal@tutordoctor.com.
California Resdient Privacy Rights
If you are a resident of the state of California, the following rights are available to you under the California Consumer Privacy Act.
You have the right to request that we disclose the categories of Personal Data collected, the categories of sources from which Personal Data is collected, the business or commercial purpose for collection, the categories of third parties with which we share Personal Data, and the specific pieces of Personal Data that we have about you. You also have the right to request that we provide your Personal Data to you in a readily useable format.
You have the right to request that we delete Personal Data that we collected from you. Note, however, that certain requests to delete Personal Data may be denied if we are required to retain the information as a matter of law, the information is necessary for detecting security incidents, exercising free speech, protecting or defending against legal claims, or for internal uses reasonably aligned with consumer expectations.
You have the right not to receive discriminatory treatment by us for exercise of these privacy rights. We do not offer financial incentives related to the provision of data.
You have the right to designate an authorized agent to make these requests on your behalf.
To exercise any of these rights, contact us at legal@tutordoctor.com.
Storage of Your Personal Data
The data that Tutor Doctor collects will be transferred to, and stored at, a destination outside the European Economic Area ("EEA"). It will also be processed by staff operating outside the EEA who work for Tutor Doctor or one of its suppliers. This includes staff engaged in, among other things, the fulfillment of your order, the processing of your payment details and the provision of support services. By submitting your personal data, you agree to this transfer, storing or processing. Tutor Doctor will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.
16 OR UNDER?
We are especially concerned to protect the privacy of children aged, 16 or under. If you are aged 16 or under, please ask your parent/guardian’s permission before providing any personal data and ask them to help you whenever you provide us with any personal data.
Changes to This Statement
Tutor Doctor will occasionally update this Statement of Privacy to reflect company and customer feedback. Tutor Doctor encourages you to periodically review this Statement to be informed of how Tutor Doctor is protecting your information.
Conctact Information
Tutor Doctor welcomes your comments regarding this Statement of Privacy. If you believe that Tutor Doctor has not adhered to this Statement, please contact Tutor Doctor at legal@tutordoctor.com. We will use commercially reasonable efforts to promptly determine and remedy the problem.